Product guides
Channels overview
Engagive channels let your team message customers from the business portal. Live today: WhatsApp and In-App Chat (AppChat).
Flows ≠ Automations
- WhatsApp Flows — Meta interactive screens on WhatsApp. Managed under a WhatsApp account’s Flows tab. Documented in the Public API under Flows.
- Automations — Engagive visual workflows (triggers → logic → actions) under the portal Automations module. See Automations overview.
Who this is for
- Operators setting up or using WhatsApp / AppChat in the portal
- Developers who need the portal path before wiring Public API or Mobile SDK
Live channels
WhatsApp
Accounts, contacts, chats, templates, Meta Flows, campaigns, insights, and usage in the portal. REST integration: Public API tree.
Portal guideAppChat (In-App Chat)
In-app messaging for your mobile app: contacts, chats, templates, campaigns, and AI settings. Embed with the Flutter Mobile SDK.
Portal guideRelated docs
- WhatsApp Public API overview
- AppChat Mobile SDK
- Automations — workflows that send on these channels