Automations · Nodes · action
Assign / take over
action.assign_agent · action
Take over the conversation (human_active). Uses existing AI mode service.
When to use
- Use when you need: Take over the conversation (human_active). Uses existing AI mode service.
Configuration
No parameters — this node uses context / defaults only.
Inputs
Upstream node output and execution context (contact, account, variables).
Outputs
Node result fields are available to downstream expressions. Check the Output tab after Execute or a full run.
Execute step (editor)
| Eligible? | Notes |
|---|---|
| Yes | Runs the node handler with current Input. |
See Test, Execute, debug, listen and limitations.
Common errors
| Symptom | Cause | Fix |
|---|---|---|
| Step failed | Missing context or invalid config | Check required fields, pins, and Executions error + Suggested action. |
Example
Place after a trigger or prior action; configure parameters; Test run the draft.